Terms & Conditions

BOOKINGS & PAYMENTS

Any deposit/payment received by Pera Tours towards a confirmed travel package or service constitutes full knowledge and acceptance of all terms and conditions. Each person is making reservations for or participating.

Turkey tours services, as described on this website, understands and agrees to all terms, conditions and limitations set forth within.

VISAS AND DOCUMENTATION: Each traveller must have a valid passport with at least six months minimum remaining on validity. The traveller is responsible for obtaining information about entry requirements and visas for enter to the countries to which they are traveling.

PERSONAL TRAVEL INSURANCE: Pera Tours provides no insurance for passengers due to loss on the trip within. Passengers are advised to obtain their travel insurance for health while traveling and baggage loss. Insurance is also recommended to provide coverage if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.

NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for Pera Tours passengers, laundry, beverages, alcoholic and otherwise, items of a personal nature, airport departure taxes and any other items not specifically listing in the package rate includes section.

PAYMENT SCHEDULE: A 30% booking deposit is required on confirmation to keep all services as reserved and confirmed. The final 70% balance towards the reserved package/services is due (10) days in advance of arrival, regardless of when reservations are made. Credit cards are accepted, VISA and MASTERCARD.

CANCELLATION: Reservations may only be cancelled by written notice sent by email or certified mail to Emvaj Travel. If such written notice is received before arrival date / travel start date, Pera Tours will accept such cancellation and refund the land portion costs it recovers from those entities paid on behalf of the travelers only to the extent/amount that such money are refunded by those entities to Emvaj Travel . Cancellations will incur a set 25 $ administrative fee.

1- General Cancellation Policy for Land Services (please use this as a guide only as cancellation rules can vary per hotel/service/season)
Pera Tours: In any case 30 % non-refund, 30 to 15 days prior arrival, 70% cancellation fees may apply - 15 days or less prior arrival, 70% cancellation fees may apply

2- General Cancellation Policy for Turkey Cruises:
60-31 days prior to departure: 25% cancellation fees.
30-16 days prior to departure: 50% cancellation fees.
15 days prior departure or no-show: 100% cancellation fees.

RESPONSIBILITIES AND LIABILITY

The responsibility of Pera Tours and its agents is limited. Pera Tours and its agents act only as agents for passenger in regards to travel whether by air, railroad, motor coach or any other conveyance and assumes no defect, through the acts or defaults of any company or person engaged in conveying members or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of God, dangers incident in the sea, or air, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any other causes.

Pera Tours can accept no responsibilities for loss or additional expenses to travelers due to delay or changes in schedule. Tour services included but not limited to guide services, hotel accommodations, meals and other services are furnished by third parties who are independent & do not act for or on behalf of Pera Tours and with whom Pera Tours has no relationship as joint venture or otherwise. Therefore Pera Tours shall not be liable or responsible in any way whatsoever for inconvenience, loss, damage or injury arising out of or in connection with such tour services, whether same shall be the result of changes in hotel accommodations, food, baggage handling, tour guiding or any other matter related thereto. All such losses or expenses will have to be borne by the traveller. Each passenger waives any claim against Pera Tours for any delay, inconvenience or damage, loss of property or baggage or injury to or death of persons due to the acts or omissions of said third parties. Any airline / transportation company concerned is not to be held responsible for any act; omission or event during the time passengers are not aboard their aircraft or conveyances.

Pera Tours further reserves the right at any time to change any part of the itinerary, or the carrier, or the aircraft/mode of transport utilized, or hotel accommodations utilized, or any other service due to circumstances beyond our control.

Have a nice Trip to Turkey.